Frequently Asked Questions

FAQ for subscription plans

No, there are no hidden fees! Although, certain development and features might cost extra to develop, which we will definitely discuss with you before adding it to your bill!
Absolutely! You can upgrade or downgrade your plan at any time.
Yes. You can cancel anytime and there are no cancellation fees or penalties.
Your subscription services will all be offline, and we will store the files up to 3 months in case you want to subscribe again!
Yes, if you don't see the need for on-going support and maintenance from us.
Every client is unique, thus the buyout will be different.
Yes, in order for us to properly and efficiently manage all clients' requests.
If you have a Wordpress package, you get to have your own admin account to perform changes and modifications! Since all or plans offer ongoing support and updates, might as well just send it over to us and we can take care of it for you!
Yes. You can request as many content and media changes as you like.
We will keep trying until we make it right. There are no commitments to your plan, so it wouldn't make sense for us to give up.
Our team will respond within 24 to 72 hour. There are no estimates for completion time as every request is different.
Yes! Just reach out to us and we can offer hosting and on-going support for your existing website.

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